Case Studies

Minimize Surgeon Downtime Due to Instrument and Equipment Downtime

Columbus Regional Hospital:
InstrumentReady™ Process Improvement Increases Efficiency in GI

Background
Columbus Regional Hospital in Columbus, Indiana is a regional provider of healthcare services. The facility operates 225 beds and serves approximately 191,000 patients per year. In the last half of 2004 CRH was performing an average of 244 GI endoscopy cases a month.

Key Challenges
The endoscopes in inventory had an inordinate amount of repair needs, with repairs per procedure far above average.

Strategy
Implement IMS InstrumentReady™ Process Management and IMS Surgical Endoscopy Solutions® to address these issues.

Results
The average numbers of cases per month were increased 26% in one year, while repair costs were decreased 68% in the same year.

"IMS has repeatedly proven to us that their interests are to help us reduce costs and inconvenience. It's odd to work with a vendor that works so hard so you will not spend money on them... IMS has routinely demonstrated... that they can catch equipment needs and education requirements before problems arise. I cannot find another vendor that will proactively review my equipment inventory, isolate root cause failure issues, and train on their correction in a professional manner with our nursing staff, all in the effort to drive down our repair costs. IMS routinely proves its value. Our relationship... is truly a partnership in service and better patient care." David Lenart, PE, MBA Director Facilities and Materials Management

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